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Cookie Policy

ARPA’s Cookie Policy has been developed to explain to users of our website how we use cookies, to ensure they have a safe browsing experience and to demonstrate our commitment to protecting the privacy of their data. We do not sell any information collected through cookies.

Cookies are small text files that a website, when visited, places on the user’s computer or mobile device via the browser. The placement of Cookies will help the site to recognize your device on a next visit. We use the term cookies in this policy to refer to all files that collect information in this way. Cookies used do not collect information that can identify or contact you, such as your name, email address, personal or business addresses or telephone number. Cookies also collect generic information such as how users arrive at and use the sites or the country/country area through which they access the site, etc. Cookies retain only information related to your preferences. At any time the user can, through his browser, decide to be notified of the receipt of cookies, as well as block their entry into your system.

ARPA’s website uses cookies for:

  • Knowing our visitors and thus improve their browsing experience;

  • Personalizing the information on the web pages they visit;

  • Segmenting our offer and provide campaigns according to the interests of each of our visitors.

Device Data Collected

The device data our website collects includes:

  • Technical information, your Internet domain name (this may be your Internet service provider, for example, NOS, MEO, Vodafone, or your workplace), and the Internet Protocol (IP) address used to connect the device to the Internet, your login information, your browser type and version (e.g. Google Chrome, Microsoft Edge, Mozilla Firefox), your device type, time zone setting, browser plug-in types and versions, operating system (e.g. Windows 10 or macOS) and platform;

  • Information about your visit, including the full clickstream of the Internet address (URL) to, through and from our website (including date and time); products you saw or searched for; page response times; download errors; length of visits to certain pages, how many and which pages you visited during a session on our website, and how long you were on the website, as well as page interaction information (such as screen sliders, clicks, and mouse passes);

  • We may receive information about you if you use services we provide. We work with third parties (including, for example, business partners, subcontractors in technical, payment and distribution services, authentication and fraud support providers, advertising networks, analysis providers, research information providers and credit reference agencies) and may receive information about you from these third parties.

This site uses the following types of cookies:

Operating Cookies:

They allow us to recall your preferences regarding the navigation on our website. Thus, you do not need to reconfigure and personalize it each time you visit. This type of cookies does not collect information that can be used for marketing purposes.

Performance and Analytics Cookies:

Our website uses Google Analytics, a website analysis service provided by Google. This service uses cookies to collect and analyse information about user behaviour on the ARPA website, including IP addresses. The information collected by Google Analytics is processed to produce statistical reports on users’ browsing activities.

For more information about Google Analytics cookies, visit:

Cookies related to the use of social networks:

These cookies are linked to services provided by third parties, such as “Like” or “Share” buttons. They are used to provide you with sharing services with different social networks.

We recommend that you consult the privacy protection policies of these social networks to learn about the browsing information they may collect through these application buttons and their purposes.

We analyse and collect data that is made available by our users on our social networks according to the forms that we provide in the course of the communication campaigns that each of the platforms provides. This data is processed in accordance with the regulations of each platform and with the prior consent of the user.

Managing cookies – Disable, enable and delete cookies

You can choose to accept or decline cookies by changing your browser settings. However, you may not be able to use all interactive functions of the site if cookies are disabled. To find out if cookies are enabled, follow the instructions below.

How to configure and customize your cookie settings for the browser you’re using:

Internet Explorer

In most versions of Internet Explorer, you can access the cookie settings by clicking on the Tools option and then the Privacy tab.

Microsoft Edge

In Microsoft Edge, you can access your cookie settings by clicking the Plus option and then the Settings icon.


In Firefox, cookie settings are managed in the Privacy pane of the Options window. See the Options – Privacy pane for more information about these settings.


Click the key icon on the toolbar, select Settings, click under the top tab, then click the content settings in the privacy section.


In Opera, click on Settings, Preferences, Advanced and finally on Cookies, to manage cookies


Select Safari, then Preferences, and finally click Security. You can then specify if and when Safari should accept cookies.

Managing cookies on your phone

Consult your manual or guide.

Delete cookies

You can easily delete any cookies installed in your browser’s cookie folder. For example, if you are using Microsoft Windows Explorer:

1. Open the Windows Explorer

2. Click the “Browse” button on the toolbar

3. Type “cookie” in the search box for folders and files

4. Select “My Computer” in the “Search In” box

5. Click on “Search Now”

6. Double click on the found folders

7. Select all cookie files

8. Press “Delete” on your keyboard

If you are not using Microsoft Windows Explorer, you should select “cookies” in the “Help” function to get information on where to find the cookie folder.

You can get more general information about cookies from this page:

If you have any questions or concerns about ARPA’s Cookie Policy, please contact our Data Protection Officer at

Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.